The Best Choice

About Us

My Bill Pay is a utility submetering and billing company that specializes in submetering and allocation of water, gas and electric utilities throughout the Italy Region. In response to rising utility costs, the Multifamily Ancillary Group formed California Utility Billing Services in June of 2007 to address specific issues in the Utility Cost Recovery business. We found that local billing companies often lacked the resources needed to perform billing services for larger clients while the existing national providers rarely understood all of the local nuances that were essential to maximizing programs in the California region. Our cost recovery plan quickly gained recognition outside California and soon it was time for a name change.My Bill Pay has experts available to answer any questions on your community and design the "right" solution for you. With a variety of services, including submetering, RUBS, billing, utility expense management, analysis and consulting, meter maintenance, regulatory support and utility conversation programs, we are able to provide customized solutions to meet your community's needs.

Our Services

An extensive, knowledgeable background in property management helps us serve your corporate needs immediately with excellent results. We recognize the different needs of your communities and are available to your corporate staff for any questions. A dedicated Sales and National Account Manager is available to answer your questions and resolve issues.Imagine, the phone ringing and a live person is available to assist your residents! We pride ourselves on providing our "World Class Services" to your residents and can guarantee that 90% of all incoming calls will wait only 14 seconds, in industry record! A friendly, live person is on the other end and happy to assist with any questions. Don't take our word for it, call our toll-free customer service line.

Step by step

How We Work

Bill Payments

My Bill Pay handles the processing and payment of your utility bills from your local providers, allowing your accounting staff to focus on your core business. By doing this, My Bill Pay will help reduce late fees, handle interactions with the local utility providers, and facilitate vacant recovery payments.As with all of our services, My Bill Pay provides dynamic reporting, allowing you full access to all necessary data relating to your utility expenses, and the ability to export data into your accounting systems.

Convergent Billing

Convergent Billing allows your residents to receive all of their charges onto a single customer invoice. This includes rent, utilities, pet fees and any other ancillary charge. Convergent billing with My Bill Pay simplifies the billing process for residents by enabling them to make one payment for multiple services.When you leave a billing company, you don't think you should have to write off any amounts due. We take on this task for you to collect the full amount due, past and present.

Payment Processing

Multiple and flexible payment options and same day posting of payments translates to satisfied residents; consistent and timely disbursements drive accurate budgeting and forecasting for your properties. Residents can access account information and pay bills 24 hours a day, 7 days a week by using the Resident Login button at the top of the page. Customer Care Representatives are available Monday through Friday from 7 a.m. until 6 p.m. Pacific Time.

Billing Reports

Available to you on demand, My Bill Pay provides several different reports to meet your needs. From the resident level to the community level to the portfolio level, you are able to see at a moment's notice how the program is tracking in clear, concise formats that are easy to read and understand.Residents can access their complete transaction history.Communities can access multiple financial, billing and demographic reports.Portfolios can see summaries of key community reports.

Billing Executives

Our Team

Team Member

Suzan Lois

Billing Executive
Team Member

Dora Caelan

Billing Executive
Team Member


Billing Executive
Team Member

Rose Alpha

Billing Executive

10+ Years of experience

24/7 Customer Support

100% Satisfaction guaranteed

Free call for customer support

Call Us At 098106 20086

Dont Wait


If you have any queries, or want to speak to one of our customer support executive, Please contact us for more details by below given information.

My Bill Pay